Top Notch Plumbing

Code of Ethics

Our customers' time is our #1 priority. We are "The picky People’s Plumber."

We fix the problem right the first time and provide our customers with a 100% satisfaction GUARANTEE.

We do it with convenience, courteousness, competence, cleanliness and character.

1. Time - First and foremost we respect our customers' time. We are "There When We Say Or You Don’t Pay". No questions asked.
2. Integrity - We are forthright and truthful in our dealings with customers, employees, vendors, and other stakeholders. We keep our promises.
3. Respect for the Law - We adhere to all laws, regulations and ordinances that pertain to the Plumbing industry as prescribed by federal, state, municipal and county governments. We practice proper financial and accounting procedures in accordance with all laws governing a privately held business.
4. Excellence - We design, install, service and repair Plumbing systems and parts in strict accordance with the highest industry standards.
5. Safety & Reputation - We maintain a clean, safe, respectable and reputable place of business that reflects the high standards of the TOP NOTCH brand.
6. Teamwork - We support each member of the team to strengthen the brand and build successful long-term relationships.
7. Service - We maintain the highest degree of customer service to encourage repeat business and enduring relationships with our customers.
8. Respect for Others - We treat our customers, fellow employees and other industry professionals with the utmost respect.
9. Privacy - We show the greatest respect for the sanctity of our customers' homes and their privacy.
10. Competition - We value fair competition. We advertise, promote and market our brand fairly and accurately and in a manner that reflects the high standards of the TOP NOTCH brand.
     

Our Guarantee

Does your plumbing company solve your plumbing problems? At Top Notch Plumbing your complete satisfaction with both our service and plumbers is 100% guaranteed. Our on-time guarantee is one of the best in the country, and backed by highly skilled plumbers that are expertly trained and experienced to exceed your expectations. Simply put, when you choose Top Notch Plumbing for all your plumbing problems, you can’t lose.

	On Time We’re There When We Say Or You Don’t Pay! If we’re not on time, YOU DON’T PAY for the Service Charge.		Straightforward Pricing No unexpected surprises! We will always carefully evaluate your situation and will provide you with an exact price you approve of before any work begins.
	Clean If our plumber doesn’t wear floor savers inside your home, or leaves your home without cleaning up, you don’t pay a penny.		Skilled Professionals Our employees are skilled at their craft, have apprenticed with master plumbers, take continuing education courses, and regularly attend training seminars.
	Friendly & Courteous If our plumber smokes or swears in your home or on your property, you don’t pay a penny.		The 97% Difference We employ the very best in the business. Only 1 out of 30 of those who apply actually qualifies to enter your home wearing the top Notch Plumbing uniform.
	Drug & Alcohol Free Our employees go through an extensive background check before being hired, and random drug tests throughout their tenures.		Repairs Guaranteed If a repair fails within the specified warranty period, we will repair it again absolutely free.